Kastle Access Control Data Shows Most
Cities See Modest Growth in Occupancy
Americans have been living through a period of intense uncertainty since March 2020 —
struggling with an unprecedented pandemic and the economic distress it has caused.
To provide some clarity on the issues facing American businesses, Kastle Systems has been
studying keycard, fob and KastlePresence app access data from the 2,600 buildings and 41,000
businesses we secure across 47 states. We’re analyzing the anonymized data to identify trends
in how Americans are returning to the office.
Nine of the ten cities measured on the Back to Work Barometer saw strong increases
occupancy last week, moving the 10-city average to 33.6% — up 2.7 percentage points from the
week before. Houston is the only city that saw occupancy decline, falling 4.9 points to 40.5%,
well above the 10-city average. Meanwhile, New York City saw an 8.7-point hike in occupancy
rates, now 28.1% open, as Broadway opened back up and schools returned to full in-person
Law firms across the nation also saw significant growth in occupancy rates last week, with the
average (of the cities tracked) increasing by 6.5 points to 52.6% open — the highest since late
July. New York City law firms experienced a 9.9-point increase in occupancy rates, up to 37.5%.
We’re confident occupancy rates will continue to rise in the months to come, and we’re ready
to help the transition happen. For American workers to return safely back into office buildings,
there must be a comprehensive system in place that integrates technology and new safety
protocols both for the building and for tenant spaces. We’re keeping a close eye on this data as
part of our KastleSafeSpaces framework, which we designed to help office buildings safely
Kastle’s reach of buildings, businesses and cardholders secured generates millions of access
events daily as users enter office complexes, and individual company workspaces. Charted
percentages reflect unique authorized user entries in each market relative to a pre-COVID
baseline, averaged weekly.*
*On March 22, 2021, Kastle moved from daily to weekly data reporting to provide a
more robust and comprehensive picture of office occupancy. We have also recalculated data back
to the start of the time series for consistency. This has only a marginal impact on most cities
and the national average.