Recognition spans 49 total reports and 18 badges; real users praise Kastle as the best security system for user experience, trusted outcomes, and an open, modern approach to security.
Falls Church, VA — September 11, 2025 — Kastle today announced it has been recognized by G2—the world’s largest and most trusted software marketplace—as a Leader in Physical Security, Video Surveillance, and Visitor Management, including #1 overall in Physical Security. The latest G2 best security system report highlight Kastle’s customer satisfaction, ease of use, and business results, with recognition across 49 reports and 18 badges.
This momentum reflects what buyers want right now: the best security system that’s simple to run, open to integrate, and proven at scale. In short—the best security solutions that customers love using because they actually move the needle on outcomes.
Property owners and property managers don’t want to juggle multiple vendors for their security needs—they want fewer false alarms, faster response, and a secure, modern experience for their tenants and residents. As a leader in Physical Security, Video Surveillance, and Visitor Management, Kastle is delivering the best user experience and the operational results that matter.
Highlights from G2’s Fall Reports
Kastle earned recognition in 18 badges, including top placements across small business, mid-market, and enterprise segments:
Physical Security
Small-Business Usability Index for Physical Security (#1)
Small-Business Results Index for Physical Security (#1)
Usability Index for Physical Security (#1)
Results Index for Physical Security (#1)
Implementation Index for Physical Security (#1)
Small-Business Grid® Report for Physical Security (#1)
Mid-Market Grid® Report for Physical Security (#1)
Grid® Report for Physical Security (#1)
Enterprise Grid® Report for Physical Security
Momentum Grid® Report for Physical Security
Video Surveillance
Mid-Market Implementation Index for Video Surveillance
Grid® Report for Video Surveillance
Visitor Management
Small-Business Usability Index for Visitor Management
Small-Business Implementation Index for Visitor Management
Small-Business Grid® Report for Visitor Management (#1)
Grid® Report for Visitor Management
Momentum Grid® Report for Visitor Management
Mid-Market Grid® Report for Visitor Management
G2 ranks products and services based on verified user research and customer reviews—making these badges a direct reflection of how customers rate Kastle’s customer satisfaction, time-to-value, and manageability across portfolios.
Why Customers Say Kastle Leads
Security managed with you — End-to-end accountability that removes vendor sprawl and busywork while keeping teams in control of outcomes.
Innovation that empowers you — Cloud-native access control, integrated access + video, and analytics that accelerate decisions—not just add alerts.
Openness that adapts to you — Standards-first integrations (e.g., OSDP/ONVIF, SSO, directories, visitor, elevators) to avoid long term lock-in and protect future choices.
This approach is why Kastle is consistently cited by customers as a leader in physical security, a leader in visitor management, and a leader in video surveillance—the combination modern property teams use to reduce risk, prove ROI, and deliver a user friendly experience.
Why it matters to buyers
If you’re evaluating the best security system for a office building, office suite, or multifamily community, G2’s reports offer a reality check:
Best user experience → faster adoption and fewer tickets.
Best security solutions → measurable outcomes like fewer false dispatches and faster incident resolution.
Customer satisfaction at scale → consistent results across small business, mid-market, and enterprise.
Customers want one accountable partner, open integrations, and proof they’re safer and more efficient. These results confirm Kastle is delivering exactly that.
If you’re ready for a more modern, secure, and open approach to protecting people and places—and you want the confidence that comes with a G2-recognized leader—talk with a Kastle security expert. Discover how managed access, integrated video, and visitor management come together to unlock safer spaces and simpler operations.
About Kastle
Kastle has been a leader in the security industry since 1972, providing state-of-the-art managed security solutions that protect more than 3,600 properties and 41,000 businesses across the United States and Australia. Kastle’s services include access control, video surveillance, visitor management, identity management, and more, all delivered through its innovative cloud-based platform. With a commitment to open architecture integration, cutting-edge technology, and comprehensive managed services, Kastle enables clients to achieve operational efficiency, scalability, and peace of mind without the burden of managing complex security systems.
For more information, visit: www.kastle.com
About G2
G2 is home to 125,000+ products and millions of verified reviews. Its Grid® Reports rank market leaders using a combination of customer satisfaction scores and market presence, making the badges a trusted signal for buyers evaluating complex platforms and services.
FAQs
Who is the leader in physical security on G2, and how are rankings determined?
G2 recognized Kastle as the #1 Leader in Physical Security, with additional leadership across Video Surveillance and Visitor Management. G2 rankings are based on verified customer reviews and market presence, reflected in badges like Usability, Results, and Implementation—a signal of best user experience and customer satisfaction from real buyers.
Why choose a G2 Leader for an enterprise access control or video surveillance project?
Selecting a G2 Leader helps you de-risk decisions with proof from customers. You’re more likely to get the best security solutions—an open, integrated access control system, ai cloud-based video surveillance cameras, and visitor management—plus faster deployment, easier admin, and clearer ROI (fewer false dispatches, quicker response, cleaner audits).
How do I know if Kastle is the best security system for my property or portfolio?
Confirm fit by reviewing Kastle’s G2 badges, asking for a demo of integrated access control with video, checking open standards and integrations, and aligning to KPIs your team cares about (response time, false alarm reduction, audit readiness, uptime). This keeps the focus on outcomes, not just features.
