If managing your building’s security feels more complicated than it should be, you’re not imagining it.
Multifamily operators today are navigating a patchwork of disconnected systems—one vendor for access control, another for video surveillance, and often a third for intercoms. Each platform comes with its own contract, its own support team, and its own learning curve. It’s not just a hassle—it’s a drag on your staff, your operations, and your resident experience.
In a world where simplicity drives satisfaction, fragmentation is no longer an acceptable default.
Disconnected Systems. Compounded Pain.
Here’s what we’re hearing from multifamily customers managing three separate vendors:
- Staff is stretched thin. When access logs, camera footage, and intercom directories live on different platforms, pulling together the story behind a missed delivery or break-in takes hours instead of minutes.
- Service tickets get lost. When something breaks, you’re stuck negotiating accountability between multiple vendors—while your residents are left waiting.
- Residents are frustrated. Inconsistent performance across buildings or entry points—especially with intercom failures — lead to complaints, bad reviews, and avoidable turnover.
Inconsistency causes stress and kills efficiency.
Complexity Is Not a Strategy
Multifamily operators didn’t set out to build complexity into their buildings. It happens slowly—one vendor at a time, one property at a time. But in today’s environment, complexity is no longer just inefficient. It’s a liability.
When your security systems don’t work together:
- You lose visibility.
- You lose time.
- You lose trust—from your residents and your team.
And when you’re dealing with tighter budgets, smaller teams, and higher expectations, that’s a cost you can’t afford to carry.
The Case for Consolidation
Good news: You don’t have to start over.
You just need a smarter way to manage what you already have.
Bundling your access control, video, and intercom systems into one fully managed service means:
- One consolidated platform
- One support team to call
- One monthly bill (no unexpected costs)
- No rip-and-replace required
BONUS TIP: Find a partner that can redeploy your existing hardware, so there’s no disruption or replacement cost. Just a more streamlined security system.
Simplified Operations. Elevated Experience.
Remember, when you consolidate everything works better together:
- Access events and video footage sync in real time
- Resident and access directories sync automatically
- Your team has one dashboard to manage it all
- Residents have fewer problems—and leave better reviews
It’s the kind of upgrade both your staff and residents will appreciate.
If your current setup feels like three jobs instead of one, it’s time to reconsider your approach.