Customer Story

Customer Story:

Physical Security for Law Firms: How a Top Global Firm Centralized Access with Kastle

Business Enterprise, Legal Offices, Tenant
Physical security for law firms

 

A top 100 global law firm—serving Fortune 500 companies and financial institutions—faced increasing risk and operational burden as it expanded to 20+ offices. With strict client confidentiality obligations and staff regularly moving between locations, they needed a standardized, enterprise-wide approach to physical security for law firms that didn’t require additional internal staff or administrative overhead.

The Challenge: Disconnected Systems, Rising Compliance Risk

Each office managed its own local security system, vendors, credentials, and reporting methods, creating a patchwork of inconsistent access policies and credentialing processes across locations. This fragmented approach limited auditability and firm-wide security visibility, while placing a heavy administrative burden on teams responsible for managing employee movement between offices. At the same time, evolving client compliance expectations made it increasingly difficult to maintain alignment across all sites. With client scrutiny intensifying around data protection protocols and physical access policies, the firm recognized the need for a modern, standardized solution capable of scaling with its growth.

Why the Firm Chose Kastle for Physical Security

After evaluating alternatives, the firm partnered with Kastle to centralize and simplify its physical security across all offices. The solution included:

  • Kastle access control, which enables staff to use one credential for firm-wide access
  • KastleVideo®, for cloud-based, centrally managed video surveillance
  • Redundant operation centers to provide business continuity during disaster recovery
  • Visitor management synced with staff calendar scheduling for seamless pre-authorization
  • Phased roll-out coordinated with lease cycles for minimal disruptions

By consolidating vendors and unifying operations under one managed platform, the firm strengthened security, improved compliance, and simplified day-to-day administration with no disruption to office operations.

Strategic Outcomes

  • Enabled secure mobility across 20+ offices with one access system
  • Reduced IT overhead and compliance risk
  • Improved audit readiness with centralized reporting
  • Delivered 24×7 managed service with expert security oversight
  • Created a future-ready foundation for expansion and evolving client expectations

Key Results

  • 20+ office locations unified under one platform
  • 1 centralized access credential for all employees
  • 0 office disruptions during rollout
  • Compliance alignment with ABA Model Rule 1.6

 

With Kastle in place, the firm confidently meets the demands of ABA Model Rule 1.6 and their most security-conscious clients—protecting sensitive data, assets, and reputations. 

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