Customer Story

Customer Story:

The Need for Integrated Security Across Property Types

Business Enterprise, Commercial Real Estate, Multifamily, Tenant

 

 

In a high-density corridor of Northern Virginia, a nationally recognized real estate developer launched a landmark mixed-use property — blending 300+ luxury residences with 120,000 sq ft of commercial space and a shared parking structure. With diverse user groups, multiple zones, and high traffic, the development demanded more than just surveillance—it required a modern, integrated security solution tailored to an operator managing complex, multi-use assets.

Security Challenges in Mixed-Use Environments

Before opening, the developer faced several priorities:

  • Implement access control across retail, office, and residential areas
  • Enable guest and delivery management without full-time desk staffing
  • Deter and document security incidents with high-definition video
  • Deploy a scalable platform capable of expanding to future phases

Prior experience with disconnected access systems had shown the risks of fragmented security.

The goal: find a comprehensive solution to support operational efficiency and tenant satisfaction at scale.

Why the Developer Chose Kastle

The firm partnered with Kastle to deliver a unified security approach. Key elements of the deployment included:

  • Kastle Access Control for mobile credential entry across all building zones—residences, garages, offices, elevators, and shared spaces
  • KastleVideocom™, enabling residents and tenants to authorize guests via video from their phones
  • 55+ cloud-based surveillance cameras connected to a centralized command center
  • Additional safeguards including motion detection and window intrusion sensors

The integrated system was live before occupancy, ensuring a frictionless experience from day one.

Measurable Impact for Developer and Tenants

  • A unified platform to manage security across all property types—reducing complexity for staff and contractors
  • Improved resident and tenant experience via mobile credentials for convenient access and visitor management with live video confirmation
  • Increased visibility and control with active video monitoring from a secured command center
  • Scalable architecture that sets a repeatable standard for future property phases

Key Results

  • 300+ residential units secured
  • 120,000 sq ft of commercial space monitored
  • 55+ cloud-based video surveillance cameras deployed
  • 1 fully integrated security solution managed by Kastle

 

The success in their luxury residential and high-traffic retail areas set a repeatable model for future developments, where Kastle’s integrated security for developers improves both operations and resident satisfaction.

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