The Need for Centralized Access Across 22 Offices
A top global law firm operating across 22 U.S. cities faced growing challenges managing security and compliance with fragmented, office-specific systems. Employees often carried multiple badges, audits were cumbersome, and IT teams lacked visibility. As the workplace evolved toward hybrid schedules and higher client scrutiny, the firm needed a scalable, unified solution to centralize access control across its national footprint.
The Challenge: Disjointed Access Systems and Compliance Risk
Before engaging Kastle, each office used separate vendors, badge systems, and reporting tools—resulting in inconsistent access protocols and credentialing processes across the firm. Localized security management led to multiple operational pain points:
- Employees juggled different badges when traveling between offices
- Credentials were often lost, duplicated, or left active after termination
- Audit preparation required time-consuming, manual data collection
- Security data lacked cohesion and cross-location visibility
- IT and Facilities teams couldn’t act strategically on access insights
Additionally, the firm needed to more flexible to accommodate their changing workplaces that were becoming more dynamic in usage —hybrid schedules, changing footprints, and growing client security expectations all pushed leadership to seek a more standardized and transparent solution.
Why the Firm Chose Kastle’s Centralized Access Management
To eliminate complexity, the firm partnered with Kastle to deploy a centralized access management solution. Key capabilities included:
- Single credential access for all 22 U.S. offices
- Managed access control & KastleVideo®, with centralized reporting and monitoring
- Real-time credential management, fully integrated with HR systems
- 24/7 support & service, reducing IT burden
- Cloud-based surveillance, accessible from any location
- Seamless onboarding/offboarding via active directory integration
Kastle’s experience with complex, multi-location deployments and integration with HR systems helped the firm move with speed and confidence.
Strategic Outcomes
- One access platform streamlined mobility for all staff
- Reduced security risk by retiring local systems and consolidating credentials
- Improved audit readiness through centralized, custom reporting
- Lowered operational costs by eliminating vendor sprawl
Key Results
- 22 offices unified under one system
- 1 centralized credential per employee
- 24×7 managed security monitoring
- 100% alignment with ABA Model Rule 1.6
The firm now enjoys real-time insight, faster provisioning, and an improved employee experience—without adding headcount or IT overhead.
FAQ
Q: What is centralized access management?
Centralized access management unifies security across all office locations, allowing companies to manage employee credentials, access rights, and audit reporting from one platform.
Q: How can centralized access improve compliance in legal firms?
A unified system ensures consistent policy enforcement, real-time visibility, and faster audit preparation—all critical for meeting regulatory standards like ABA Model Rule 1.6.
