Modern access control for every New York City facility

One accountable partner designs, installs, monitors, and maintains your access control system, so New York City building teams can focus on their people and property– not coordinating a stack of vendors.

3,600+

Properties protected

50+

Years in
security

#1

G2, Spring 2025

24/7

Monitoring & response
Protecting over 1 billion square feet globally
The world's most trusted organizations traded juggling vendors for consistency, predictability, and ROI from one provider.
Local security teams on the ground across New York City

Kastle has regional teams and its own 24/7 security operations center. Security needs vary widely in NYC. Queens, for one, recorded 1,270 burglaries in the first seven months of 2026, according to the NYPD, and that was after the largest decline of any borough (down 25.3% to 1,270 from 1,701). It shows how much exposure remains at street level. Every building still needs to answer for who gets through its doors, and managed access control is how that can be enforced.

New York, NY

Serviced from Kastle's regional office & national SOC.

  • (212) 824-3800

  • 655 Third Avenue, 15th Floor New York NY 10017

  • 10-second average alarm response

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The operational ownership model

Design through maintenance, owned by one accountable partner

Burglary across New York City fell 15% through the first seven months of 2026, according to the NYPD. The risks at any one building depend on who needs access, when it is occupied, how many entry points must be controlled, and which areas inside require tighter restriction than others.  Access control decides that. It sets who enters, records each event, and keeps running when a reader fails. Doing that reliably for years requires a partner who owns every stage, from the first site assessment through the software updates years later.

Site assessment and system architecture for access control in New York City

A good access control plan starts before you choose any hardware. A commercial access control installer will walk through the property, map every door, gate, elevator, and blind spot, and design a plan around how the building is operated. That means the entry points that matter get the right level of protection, and you don't pay for readers you don't need. For a facility with tenants, contractors, and after-hours traffic, that upfront design keeps the system workable as the building changes.

  • Site walk of every door, gate, elevator, and access point.

  • Risk assessment matched to your building and budget.

  • No pressure to buy more hardware than you need.

Site assessment and system architecture for access control in New York City
Get the free Commercial Access Control Guide

A practical guide for facility and security teams to evaluate access control for commercial buildings. It covers credentials, cloud versus on-premise systems, integrations, and the questions to ask any provider before you sign.

  • Credential types compared side by side.

  • Cloud vs. on-premise trade-offs.

  • Questions to ask any provider.

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Customer reviews

Why customers choose Kastle

Exceptionally rated for ease of use, set up, and support.

Rated 4.6 out of 5 on G2

9.3

Ease of use

#1

In physical security, spring 2025
  • Effortless remote access with stellar support.
    Ana C. Assistant Property Manager
  • Great products and fast, helpful customer service.
    Edgar G. Manager
  • Convenient phone-as-a-key access and a great visitor portal.
    Philanthropy
  • Excellent products and fast service.
    Paula E. Office Manager
  • User-friendly and smooth experience with always-available support
    Commercial real estate