Prevent losses with remote video monitoring in Chicago

One accountable partner designs, installs, monitors, and maintains your entire video security program across Chicago and the surrounding metro. Kastle owns every stage of the lifecycle.

3,600+

Properties protected

50+

Years in
security

#1

G2, Spring 2025

24/7

Monitoring & response
Protecting over 1 billion square feet globally
The world's most trusted organizations traded juggling vendors for consistency, predictability, and ROI from one provider.
Video monitoring teams on the ground across the Chicago metro

In April 2026, Chicago police issued an alert after a dozen car break-ins targeting construction equipment across the Loop and West Loop. The incidents began in late March and occurred on Wabash Avenue, Van Buren Street, Washington Boulevard, and Monroe Street between late March and early April, with suspects damaging vehicles and removing equipment inside. When property crime is that concentrated and recent, how quickly virtual guards can verify an alert and coordinate local response matters. Kastle's regional office and national security operations center provide coverage across Chicago and surrounding communities including Schaumburg, Naperville, Oak Brook, Evanston, and Arlington Heights.

Chicago, IL

Serviced from Kastle's regional offices and U.S.-based security operations center.

  • (855) 527-8531

  • 225 West Wacker Drive, Suite 225 Chicago IL 60606

  • 10-second average alarm response

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One partner, every stage

Designed, installed, monitored, and maintained by one team

In 2025, Chicago was the worst city in the nation for package theft, with an estimated $254 million in losses and 6.5 million incidents. Multifamily buildings with shared package rooms and commercial properties with receiving docks are high-exposure areas where unverified access leads to losses. A monitored camera at those entry points confirms who is present and when. The question for facility managers evaluating a system is who owns the entire program after installation.

Site assessment and system architecture for remote monitoring in Chicago

Chicago's nonresidential burglary rate was 132% higher in the first half of 2026 than during the same period in 2025. The H1 2026 rate of 181.1 per 100,000 was the highest of any six-month period going back to 2018, even as the 15-city average fell 10%. A site assessment identifies which entry points, corridors, parking areas, and perimeters need camera coverage based on the layout and threat profile of the property.

  • Coverage maps based on building layout and entry points.

  • Risk assessment tailored to property type and operating hours.

  • Camera specifications selected by zone, lighting, and field of view.

Site assessment and system architecture for remote monitoring in Chicago
Download the free Remote Video Monitoring Guide

A framework for facility managers and security directors making purchase decisions. Learn how to evaluate your current video system, plan a new deployment, and compare providers.

  • Evaluate gaps in coverage.

  • Vendor comparison criteria included.

  • Three printable planning checklists.

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Customer reviews

Why customers choose Kastle

Exceptionally rated for ease of use, set up, and support.

Rated 4.6 out of 5 on G2

9.3

Ease of use

#1

In physical security, spring 2025
  • Effortless remote access with stellar support.
    Ana C. Assistant Property Manager
  • Great products and fast, helpful customer service.
    Edgar G. Manager
  • Convenient phone-as-a-key access and a great visitor portal.
    Philanthropy
  • Excellent products and fast service.
    Paula E. Office Manager
  • User-friendly and smooth experience with always-available support
    Commercial real estate