FALLS CHURCH, VA, — November 10, 2026
Kastle, the leader in managed security and access control for commercial and multifamily buildings, today announced a partnership with Bilt to bring a more connected work experience to employees in Kastle-connected buildings. Through Bilt Neighborhood OS™, employers can create a membership that connects building access and workplace services with rewards and benefits at businesses nearby. The partnership marks Bilt’s first expansion into commercial real estate, and gives building owners and employers a new way to improve the workplace experience, connecting time at the office with the neighborhood around it.
“Kastle has long been a trusted name in building security. With Bilt, we’re extending our role to help building owners and employers create a more rewarding workplace experience,” said Mark Ein, Executive Chairman of Kastle Systems. “By connecting building access and workplace amenities with benefits at nearby businesses, we can help owners make their buildings more attractive to tenants and give employers new ways to recognize employees, encourage connection and support a more engaging workday.”
Bilt Neighborhood OS is an AI platform that helps businesses grow by reaching new customers and building loyalty through personalized experiences in their neighborhood. The platform enables businesses to reach new customers with personalized offers and deliver experiences and benefits that keep them coming back.
Through the partnership, the 60,000 businesses that rely on Kastle would be able to offer employees:
- A Neighborhood Pass that serves as one digital credential for building entry, eligible amenities and neighborhood benefits, such as a credit at a nearby dry cleaner or a complimentary cocktail at a participating bar.
- An employee membership that brings together workplace services, amenities and personalized rewards across Bilt’s network of more than 50,000 merchant partners, including restaurants, fitness studios, sports venues and retail shops.
- A 24/7 AI Concierge, available through Bilt and via text, to answer workplace questions, reserve a table for a client lunch, book travel for a work trip and more.
Employers could use the membership to recognize their teams and bring people together, like, for example, rewarding regular office attendance with sports tickets or hosting a team happy hour at a neighborhood restaurant. Employees would get more value from their workday, while employers gain another way to support attendance, recruitment and retention. Building owners could offer these benefits to help attract and retain tenants.
“Where you work shapes your daily routine… the coffee you pick up, where you take a client to lunch and the places you visit on your way home,” said Ankur Jain, Founder and CEO of Bilt. “With Kastle, we can connect those moments to an employee membership that makes the workday more rewarding. Employers gain a new way to take care of their teams, and neighborhood businesses gain more opportunities to welcome the people working nearby.”
About Kastle
Founded in 1972, Kastle is the managed physical security platform of choice for more than 3,600 properties and 60,000 businesses across the United States and Australia. Kastle's cloud-based platform integrates access control, video surveillance, visitor management, identity management, and real-time threat intelligence into a single, unified operating layer, eliminating the complexity, cost, and risk of fragmented security systems. Built on open architecture and delivered as a fully managed service, Kastle enables clients to achieve operational efficiency, scalability, and peace of mind without the burden of managing complex in-house security infrastructure. Kastle manages more than 1 billion square feet of U.S. commercial real estate making it one of the most comprehensive source of physical security intelligence in the industry. Learn more at www.kastle.com.
About Bilt
Launched in 2021, Bilt is the membership for where you live and the Neighborhood Operating System (OS) powering everything around it. More than 8.2 million members use Bilt to earn rewards on housing payments, build a path to homeownership, and redeem the highest value rewards currency on the market across travel, dining, fitness, sports, and more. With Neighborhood OS™, the AI platform to help businesses grow through the neighborhood, Bilt connects multifamily property managers, travel advisors, sports organizations, and more than 50,000 merchants nationwide with nearby customers. Bilt powers 1 in 4 U.S. apartment buildings, including those in the Bilt Alliance, built with some of the nation’s largest owners and operators. For more information, visit www.bilt.com and download the Bilt app.