Managed commercial security systems for Austin facilities

Kastle designs, installs, monitors, and maintains commercial security systems for buildings across Austin. One partner is responsible for every stage of the program across your portfolio.

3,600+

Properties protected

50+

Years in
security

#1

G2, Spring 2025

24/7

Monitoring & response
Protecting over 1 billion square feet globally
The world's most trusted organizations traded juggling vendors for consistency, predictability, and ROI from one provider.
Security teams on the ground across Austin

Austin recorded 6,889 vehicle burglaries in 2025, down 12% from 2024 and approximately 28% from 2020. Downtown Austin had the most reported break-ins of any neighborhood, with 206. The concentration of property crime in specific parts of the city means response coverage and local familiarity are important when selecting a commercial security provider. A team that knows Austin’s commercial districts, permitting requirements, building codes, and local enforcement patterns can design and maintain systems built based on the area’s conditions.

Austin, TX

Serviced from Kastle’s regional offices and U.S.-based security operations center.

  • (855) 527-8531

  • 209 East Ben White Blvd, Suite 208, Austin, TX 78704

  • 10-second average alarm response

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Complete security ownership

Designed, installed, monitored, and maintained by one partner

Security breakdowns in commercial buildings happen well after installation. Camera feeds cut out without anyone noticing, and access credentials pile up because no one reviews them. Firmware remains unpatched for months. These are operational failures, and they add up quickly in buildings where no single party is responsible for the system’s ongoing performance. A managed model eliminates the need for a full in-house security team by assigning one partner to every stage.

Site assessment and system architecture for commercial security systems in Austin

The Austin Police Department (APD) reported 44,096 total crimes against property in 2025, with a 10.39% clearance rate. With roughly 90% of property crimes unresolved, prevention matters more than investigation for Austin commercial facilities. The design phase of a security program decides what preventive measures a facility has in place. Kastle’s security architects assess the building, tenant mix, entry points, and surrounding environment before specifying readers or cameras. The result is a system designed for the specific property.

  • Full property assessment before any hardware is specified.

  • System architecture matched to your building’s layout and risk profile.

  • Design accounts for Austin permitting and local compliance requirements.

Site assessment and system architecture for commercial security systems in Austin

Four steps, one partner

How a managed security program comes together in Austin

  • Consult: Kastle’s security architects assess your facility, identify vulnerabilities, and define the scope of work.
  • Design: The team builds a system architecture matched to your building’s layout, risk profile, and local compliance requirements.
  • Install: Licensed Kastle technicians install and commission every component on site.
  • Monitor and maintain: Kastle’s operations center monitors the system 24/7, and ongoing support is included in the program.

Compliance at a glance

Requirements for commercial security in Austin

  • Texas DPS Class B Security Contractor License
  • State Fire Marshal’s Office (SFMO) registration
  • City of Austin commercial alarm permit
  • 2024 International Fire Code (Austin adoption)
Download the free Commercial Security Guide

A guide for facility managers and building owners planning a commercial security program. Covers system design and evaluation criteria and includes three printable audit checklists.

  • Identify gaps in your current setup.

  • Access control and video integration.

  • Staff and visitor experience planning.

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Customer reviews

Why customers choose Kastle

Exceptionally rated for ease of use, set up, and support.

Rated 4.6 out of 5 on G2

9.3

Ease of use

#1

In physical security, spring 2025
  • Effortless remote access with stellar support.
    Ana C. Assistant Property Manager
  • Great products and fast, helpful customer service.
    Edgar G. Manager
  • Convenient phone-as-a-key access and a great visitor portal.
    Philanthropy
  • Excellent products and fast service.
    Paula E. Office Manager
  • User-friendly and smooth experience with always-available support
    Commercial real estate