KASTLE SYSTEMS

(Client Services Data Specialist)

Description:

 

The Client Services Data Specialist supports internal and external customer data input requirements necessary in the delivery of total quality customer service supporting the products and services offered by Kastle Systems LLC.  The Client Services Data Specialist is responsible for accurate data input related to access card administration, contacts and procedures necessary for responding to alarms and signals generated by our client’s system, and other data related tasks as assigned.   The work environment is fast-paced with plenty of opportunity and learning potential.  

 

Responsibilities:

·          Process access card and key orders within specified timeframe

·          Maintain adequate access card and key inventory

·          Perform accurate input of client data into proprietary systems

·          Ensure receipt of all necessary documentation prior to initiating changes to the database

·          Troubleshoot technical issues having an adverse impact on the service delivery to the client

·          Monitor data processes to detect and proactively solve potential issues

·          Communicate and interact effectively with individuals internally and externally to the organization

·          Other duties as assigned

Qualifications:

·          Degree from four-year college or university preferred

·          Ideally 2-4 years successful data input and/or system’s integrity work experience

·          Proven ability to learn new software applications

·          Demonstrated ability to learn quickly, retain learned material, and work well under pressure

·          Strict attention to detail and the ability to multi-task

·          Desire to work in a team environment

·          Able to work with minimum supervision and make independent judgments

·          Analyze impact of decisions before execution

·          Represent the department and company in a professional manner at all times

·          Maintain a business professional appearance at all times

·          Arrive on time to work scheduled hours and complete assigned tasks

·          Available for overtime and weekends as needed

·          Required to pass pre-employment background check and drug screening

·          Required to maintain active status with Department Criminal Justice Services

·          Required to be a US citizen

How to Apply:

Email cover letter with salary requirements and resume to DC-CS-Jobs@kastle.com